Rewards

The following terms and conditions apply to the QD Reward Card (QDRC) Scheme and to any person who holds a QD Reward Card (a 'Cardholder'):

The QD Rewards Scheme

1. You can update your marketing preferences at any time by logging into your online account or via any marketing email if you register your Reward Card online. Alternatively, correspondence relating to the QDRC Scheme, including marketing preference changes, should be sent to enquiries@qdstores.co.uk. Please include your name and Reward Card Number when making any correspondence via email.
2. Your QDRC and any replacements that are issued remain the property of QD Commercial Group Holdings Ltd. The QDRC Scheme is free of charge to all persons who purchase goods in QD Stores and its associated shops. QD Commercial Group Holdings Ltd reserves the right to alter, without prior notice, products included in or excluded from the QDRC Scheme and it reserves the right to change the number of participating shops at any time
3. To apply for a QDRC and take advantage of the QDRC Scheme you must be over 16 years of age.
4. Your name, postal address or email address must be provided for a QDRC to be registered. We cannot send you our exclusive rewards unless your card is registered.
5. Your QDRC cannot be used as a credit card or guarantee card. The QDRC Scheme is only for consumer use. The QDRC cannot be used for any transaction where the purchaser or ultimate beneficiary is a business entity.
6. Your QDRC can only be used by the person to whom it is registered.
7. A Cardholder can choose to leave the QDRC Scheme at any time by giving written notice to QD Commercial Group Holdings Ltd or by leaving his/her QDRC at a participating shop. By leaving the QDRC Scheme a Cardholder forfeits any entitlement to all exclusive offers relating to the QDRC Scheme
8. In addition to paragraph 7 above, QD Commercial Group Holdings Ltd reserves the right on notice to Cardholders to (i) stop issuing QDRCs at any time; (ii) amend the benefits of the QDRC Scheme at any time; (iii) alter or amend these terms and conditions and the operation of the QDRC and/or the QDRC Scheme; and (iv) withdraw or cancel a QDRC and/or terminate the QDRC Scheme. For the purpose of this paragraph, and any other paragraphs which contain a right for or an obligation upon QD Commercial Group Holdings Ltd to give notice, the period of will be such duration, if any, as QD Commercial Group Holdings Ltd in its absolution discretion decides and will be considered adequately given if (a) sent by to the Cardholder at the email address (if any) held by QD Commercial Group Holdings Ltd for that Cardholder and (b) by QD Commercial Group Holdings Ltd placing a copy of the notice on its website, https://www.qdstores.co.uk/.
9. Only one card will be valid per customer. We will use the personal information and transactional history for sending personalised marketing material via email or post, however we will never share your information with third parties. You can opt out by visiting https://www.qdstores.co.uk/.

If you need to contact us, you can email us at enquiries@qdstores.co.uk

What are the benefits of having a reward card?

We offer extra special rewards when you sign up, with a 10% introductory discount voucher to use in-store, birthday treats, VIP discounted prices and exclusive product launch previews, all delivered to your inbox so you never miss out!

How do I get a reward card?

Reward cards are available to pick-up in-store. To find your nearest store use our store locator

How do I register my reward card?

If you have a reward card and want to register on our App, your will first need to download our Rewards App. If you are in-store, speak to any member of the team who can register a new reward card in-store for you.

How can I redeem my reward card discount vouchers?

You can redeem your reward card discount vouchers in-store when you use/present your reward card.

Do I get points when I spend with my reward card?

Our scheme is not points-based; however we will send you a 10% welcome discount voucher upon your first reward card registration, along with birthday treats (if you have told us your birthday), special VIP discounts, exclusive previews and more, by email or post if you have consented to marketing.

I have lost my reward card! How do I get a replacement?

Replacement reward cards are available to pick up in-store; speak to a member of staff, who will be happy to help. To find your nearest store use our Store Locator

How do I register/activate my replacement reward card?

You can register your replacement reward card in-store or on our App. You will first need to download our Rewards App

I haven't received my discount voucher after registering/activating my reward card – how do I get it?

Once you have registered your reward card in-store or on our App, you will first need to download our Rewards App. We will send you an email with the subject 'Please activate your card'. You will need to click the link in the email that reads 'Click here & your voucher will be emailed to you'. You will receive a second email with your welcome 10% discount voucher.

If you cannot locate the email from us, check your spam or junk folders (see below for additional guidance).

How do I check my spam or junk folder in case the reward card email confirmation email or discount code is in that folder?

Below you will find step-by-step instructions for checking your junk/spam for your reward card 'confirmation' email or 'discount code' email.

How to find emails if they go into the 'Spam or Junk Folder' from the popular email providers below:

- Hotmail
- Gmail
- Googlemail
- Microsoft Live
- MSN
- Outlook
- Yahoo

Click here for instructions on finding emails if they go into the spam or junk folder to get your 10% discount voucher